hello ***On ********** i booked ocean pool villa through Agoda for two night **th, **th...

GetHuman-dr_aiman's customer service issue with Agoda from December 2018

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The issue in GetHuman-dr_aiman's own words
hello ***On ********** i booked ocean pool villa through Agoda for two night **th, **th of december.**On ********** i paid ****.** USD *by MasterCard and i got booking confirmation on my email.**On ********** i cancelled my booking through a agoda costumer service phone number and it full refundable.*And until now i did not received the money.*how much time does it take?**my booking reference is **********last four digit of my MasterCard is ****.***please help me.
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Agoda

Customer service issue
Reported by GetHuman-dr_aiman
Dec 8th, 2018 - 6 mons ago
I have an issue with Agoda too
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-dr_aiman started working on this issue
Dec 8th, 2018 1:04am
GetHuman-dr_aiman indicated the issue is not fixed yet.
Dec 10th, 2018 2:37pm