Bekreftelse av booking-ID ********* *Hallo, i booked the hotel from your page. when ord...

GetHuman-orintuka's customer service issue with Agoda from December 2018

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The issue in GetHuman-orintuka's own words
Bekreftelse av booking-ID ********* *Hallo, i booked the hotel from your page. when ordering, choose the option to cancel for free. but now writes that there are no this options. On your page i have chosen to live * adults and * children (** and * years old) in the standard room, but the hotel has written to me that it is not possible, I have to book a triple room. so I ask you to cancel my reservation and return the money. and replace the false information on your page. Thank you very much
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Agoda

Customer service issue
Reported by GetHuman-orintuka
Dec 6th, 2018 - 6 mons ago
I have an issue with Agoda too
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Seen by 5 customers so far
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GetHuman-orintuka started working on this issue
Dec 6th, 2018 10:01pm