Hi we booked a comfort double room our booking id *********. In agoda there is comfort...
GetHuman-jrmy_yao's customer service issue with Agoda from December 2018
Help with my Agoda issue
First: share to improve GetHuman-jrmy_yao's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jrmy_yao's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman-jrmy_yao a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-jrmy_yao may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-jrmy_yao's own words
Hi we booked a comfort double room our booking id *********. In agoda there is comfort double room and comfort double room with shared bathroom so we chose comfort double room because we thought it has a private bathroom. We got confused because it did not say that it has a shared bathroom. Anyway can you please change our booking to triple room. We will just pay additional. Hoping for your kind consideration sir*madam. Thank you**Regards *Jeremy yao
GetHuman-jrmy_yao did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-jrmy_yao fixed the problem
We are waiting for GetHuman-jrmy_yao to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.