booking ID: ***********Hi there, I have made a genuine mistake with this booking. I wan...

GetHuman1693761's customer service issue with Agoda from December 2018

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The issue in GetHuman1693761's own words
booking ID: ***********Hi there, I have made a genuine mistake with this booking. I wanted to book a room from the *th of December to the **th of December, and instead, I have booked for the same dates in January. Could you please change the booking for me, or refund me the money so that I can rebook it myself? Seems I need the room in three days, it would be great if you could get back to me ASAP. Many thanks.
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Agoda

Customer service issue
Reported by GetHuman1693761
Dec 5th, 2018 - a mon ago
I have an issue with Agoda too
Not resolved
Seen by 2 customers so far
Similar issue to 16083 others
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Timeline
GetHuman1693761 started working on this issue
Dec 5th, 2018 9:56am