"Hello, I booked a room at your hotel for my guests from ** th to **th December under t...

GetHuman-mulliahr's customer service issue with Agoda from December 2018

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The issue in GetHuman-mulliahr's own words
"Hello, I booked a room at your hotel for my guests from ** th to **th December under the name of Ashwini Camadoo. My Booking ID is *********. Actually, they will be landing in KLIA on **th december night at *:** pm. I would like to know if there is any arrangement for transportation from the hotel to pick them up at the airport. Thanks & Kind Regards" **I forwarded the above message to the hotel I booked for **th to **th December. I still did not get a reply from them. *Hotel: Metro Hotel Bukit Bintang*(No. ***, Jalan Pudu-Imbi Kuala Lumpur Malaysia *****)*Booking ID:***********Appreciate if you could help
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Agoda

Customer service issue
Reported by GetHuman-mulliahr
Dec 4th, 2018 - 2 mons ago
I have an issue with Agoda too
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Seen by 3 customers so far
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-mulliahr started working on this issue
Dec 4th, 2018 7:09pm