On the *th of December, I was charged an amount of RM**.** at *.**PM. I did not make an...

GetHuman-johndeep's customer service issue with Agoda from December 2018

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The issue in GetHuman-johndeep's own words
On the *th of December, I was charged an amount of RM**.** at *.**PM. I did not make any booking and I have contacted the hotel I stayed in on the *st to *rd of December, and they said they didnt authorize any deduction. Please get back to me. I have tried contacting your customer service for * hours and none of your personnel are answering. I will make a police report tomorrow if there is no reply by tonight for misappropriating my money without my permission.**Booking ID: *********
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Customer service issue
Reported by GetHuman-johndeep
Dec 4th, 2018 - a mon ago
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GetHuman-johndeep started working on this issue
Dec 4th, 2018 1:58pm