I want my money back

GetHuman-zief's customer service issue with Agoda from December 2018

Help with my Agoda issue
The issue in GetHuman-zief's own words
I want my money back ... Saya telah booking bilik di grand campbell hotel, Malaysia pada * nov dan daftar masuk pada * Dis dan telah membuat bayaran penuh by mastercard. Bila sampai masa, pihak hotel memaklumkan tiada maklumat booking saya. Oleh kerana saya sangat memerlukan bilik pada tarikh tersebut, saya telah membuat bayaran baru untuk * bilik. Ini kesilapan pihak Agoda yg tidak update tmpahan saya pada pihak hotel. Jadi saya mohon, untuk pihak agoda refund balik duit tempahan saya yang lepas. ***Ini no booking bilik saya *********.
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Agoda

Hotel booking
Customer service issue
Reported by GetHuman-zief
Dec 3rd, 2018 - a mon ago
I have an issue with Agoda too
Fixed
Seen by 7 customers so far
Similar issue to 15838 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-zief started working on this issue
Dec 3rd, 2018 11:19pm
GetHuman-zief indicated the issue is not fixed yet.
Dec 3rd, 2018 11:21pm
GetHuman-zief shared this issue with others over email
Dec 3rd, 2018 11:25pm
GetHuman-zief shared this issue with your circles on Google+
Dec 3rd, 2018 11:26pm
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Dec 3rd, 2018 11:26pm