Ma r*servation * cet h*tel ne correspondant pas du tout * la description et aux photos...

GetHuman1683652's customer service issue with Agoda from December 2018

2 views
 | 
15837 similar
 | 
0 following
Help with my Agoda issue
First: share to improve GetHuman1683652's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1683652's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman1683652 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1683652 may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman1683652's own words
Ma r*servation * cet h*tel ne correspondant pas du tout * la description et aux photos, * mon arriv*e, constatant la situation de la chambre propos*e, * l*arri*re de l'*tablissement, le bruit du g*n*rateur tout proche, j'ai signifi* mon d*saccord au receptionniste qui m'a renvoy* vers Agoda pour toute reclamation... *J'ai donc trouver un autre h*tel * proximit*. *Le lendemain matin, samedi *er d*cembre, je suis retourn* au Bamboo House Beach Lodge & Restaurant afin de prendre des photos de la chambre en question, le r*ceptionniste m'a de nouveau r*pondu de m'adresser * Agoda pour toute r*clamation. *J'ai pris quelques clich*s sous la pression agressive du personnel de l'*tablissement, r*p*tant que c'etait la chambre que j'avais r*serv* en ligne. *Veuillez trouver ci joint les clich*s de chambre, * l'arri*re de l'*tablissement, d'un c*t* le parking, de l'autre les stocks de bouteilles vides et donnant sur un mur, alors que les photos sur votre site montre tout autre chose. *J'esp*re que vous saurez au plus vite r*gler ce different et corriger les deviances de cet *tablissement. *Dans l'attente de votre r*ponse, meilleures salutations*Tristan Berthet **Tristan Berthet
GetHuman1683652 did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman1683652 fixed the problem
We are waiting for GetHuman1683652 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Agoda email you?
This email address isn't valid
Follow this issue
See how GetHuman1683652 fixes it.
This email address isn't valid

Agoda

Customer service issue
Reported by GetHuman1683652
Dec 3rd, 2018 - 2 mons ago
I have an issue with Agoda too
Not resolved
Seen by 2 customers so far
Similar issue to 15837 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1683652 started working on this issue
Dec 3rd, 2018 10:55pm