Ma r*servation * cet h*tel ne correspondant pas du tout * la description et aux photos...

GetHuman1683652's customer service issue with Agoda from December 2018

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The issue in GetHuman1683652's own words
Ma r*servation * cet h*tel ne correspondant pas du tout * la description et aux photos, * mon arriv*e, constatant la situation de la chambre propos*e, * l*arri*re de l'*tablissement, le bruit du g*n*rateur tout proche, j'ai signifi* mon d*saccord au receptionniste qui m'a renvoy* vers Agoda pour toute reclamation... *J'ai donc trouver un autre h*tel * proximit*. *Le lendemain matin, samedi *er d*cembre, je suis retourn* au Bamboo House Beach Lodge & Restaurant afin de prendre des photos de la chambre en question, le r*ceptionniste m'a de nouveau r*pondu de m'adresser * Agoda pour toute r*clamation. *J'ai pris quelques clich*s sous la pression agressive du personnel de l'*tablissement, r*p*tant que c'etait la chambre que j'avais r*serv* en ligne. *Veuillez trouver ci joint les clich*s de chambre, * l'arri*re de l'*tablissement, d'un c*t* le parking, de l'autre les stocks de bouteilles vides et donnant sur un mur, alors que les photos sur votre site montre tout autre chose. *J'esp*re que vous saurez au plus vite r*gler ce different et corriger les deviances de cet *tablissement. *Dans l'attente de votre r*ponse, meilleures salutations*Tristan Berthet **Tristan Berthet
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Customer service issue
Reported by GetHuman1683652
Dec 3rd, 2018 - 2 mons ago
I have an issue with Agoda too
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GetHuman1683652 started working on this issue
Dec 3rd, 2018 10:55pm