I have made a reservation in Chia rong hostel (taipei) through agoda last friday **nov...

GetHuman1672970's customer service issue with Agoda from December 2018

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The issue in GetHuman1672970's own words
I have made a reservation in Chia rong hostel (taipei) through agoda last friday **nov****. I only received text message with a booking id on it (*********) but I haven't receive email confirmation. Now, I just wanted to cancel my reservation but I can't since I don't have the email confirmation. Please help me with my problem. Just cancel my reservation. I don't want to be charged for not showing up in the hotel. Thanks!!
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Customer service issue
Reported by GetHuman1672970
Dec 3rd, 2018 - 2 mons ago
I have an issue with Agoda too
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Seen by 4 customers so far
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
GetHuman1672970 started working on this issue
Dec 3rd, 2018 2:11pm