This morning I booked on Agoda.com *Bangkok*chik&cool studio apartment for Feb*I guess...

GetHuman-liztemp's customer service issue with Agoda from December 2018

6 views
 | 
15752 similar
 | 
0 following
Help with my Agoda issue
GetHuman-liztemp's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman-liztemp a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-liztemp may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-liztemp's own words
This morning I booked on Agoda.com *Bangkok*chik&cool studio apartment for Feb*I guess their site was preset for non refundable.*After I booked and received their confirmation email. It said non refundable.*Immediate within minutes I emailed Agaoda I send chat message to agoda *after their response was just confirming my booking*Nothing rectifying my concerns.*Then I sent an email to the owner Ms Joy *Instead of addressing my concerns *She sends me a welcome email with the directions to her apartment *Please travel consumer protection reprimand agoda and the owner Joy*And kindly resolve my issue*Thanks.*Elizabeth******@***.com
GetHuman-liztemp did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-liztemp fixed the problem
We are waiting for GetHuman-liztemp to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-liztemp fixes it.
This email address isn't valid

Agoda

Customer service issue
Reported by GetHuman-liztemp
Dec 3rd, 2018 - 6 mons ago
I have an issue with Agoda too
Not resolved
Seen by 6 customers so far
Similar issue to 15752 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-liztemp started working on this issue
Dec 3rd, 2018 9:32am
GetHuman-liztemp shared this issue with friends on Facebook
Dec 4th, 2018 2:39am
GetHuman-liztemp shared this issue with others over email
Dec 4th, 2018 2:42am