This morning I booked on *Bangkok*chik&cool studio apartment for Feb*I guess...

GetHuman-liztemp's customer service issue with Agoda from December 2018

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The issue in GetHuman-liztemp's own words
This morning I booked on *Bangkok*chik&cool studio apartment for Feb*I guess their site was preset for non refundable.*After I booked and received their confirmation email. It said non refundable.*Immediate within minutes I emailed Agaoda I send chat message to agoda *after their response was just confirming my booking*Nothing rectifying my concerns.*Then I sent an email to the owner Ms Joy *Instead of addressing my concerns *She sends me a welcome email with the directions to her apartment *Please travel consumer protection reprimand agoda and the owner Joy*And kindly resolve my issue*Thanks.*Elizabeth******@***.com
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Customer service issue
Reported by GetHuman-liztemp
Dec 3rd, 2018 - 6 mons ago
I have an issue with Agoda too
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Seen by 6 customers so far
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GetHuman-liztemp started working on this issue
Dec 3rd, 2018 9:32am
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Dec 4th, 2018 2:39am
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Dec 4th, 2018 2:42am