Just ** minutes ago I booked at agoda for wingate manor tagaytay. I’ll will be staying...

GetHuman1673952's customer service issue with Agoda from December 2018

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The issue in GetHuman1673952's own words
Just ** minutes ago I booked at agoda for wingate manor tagaytay. I’ll will be staying there with my mom coz it’s her **th birthday so I inform her about it. I didn’t know she stay there already and had very bad experience with customer service thus she want me to cancel the booking. Apparently my booking is non refundable and cannot be cancel. I hope you can refund as the cancellation is immediate and I will just confirm my booking via agoda in Summit Ridge Tagaytay. Thank you
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Agoda

Customer service issue
Reported by GetHuman1673952
Dec 2nd, 2018 - 6 mons ago
I have an issue with Agoda too
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Seen by 6 customers so far
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Timeline
GetHuman1673952 started working on this issue
Dec 2nd, 2018 5:00pm