Booking payment made but booking id not receivedand neither confirmation email.

GetHuman-ayansd's customer service issue with Agoda from November 2018

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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-ayansd's own words
I just made a reservation on the name of Mr. Ayan Desai from Carlton Singapore.*Dates: **th December **** to ** December ****. *I have made payment via my card and have the payment confirmation although I did not receive a booking id*.**My amount is * **,****-.**The booking was made on ** November ****.**Please contact me with a booking I’d or cancel my payment. **I have the screenshot of the payment.
Please see my payment of INR **,*** to agoda by my SBI Card on **th November ****.
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Agoda

Customer service issue
Reported by GetHuman-ayansd
Nov 30th, 2018 - 6 mons ago
I have an issue with Agoda too
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Seen by 13 customers so far
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Timeline
GetHuman-ayansd started working on this issue
Nov 30th, 2018 11:38am