Goof afternoon. I made a bookings for * rooms at Fersal Hotel -Mslakas, Quezon City las...

GetHuman-marilout's customer service issue with Agoda from November 2018

6 views
 | 
15381 similar
 | 
0 following
Help with my Agoda issue
First: share to improve GetHuman-marilout's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-marilout's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman-marilout a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-marilout may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-marilout's own words
Goof afternoon. I made a bookings for * rooms at Fersal Hotel -Mslakas, Quezon City last November **, **** for two(*) rooms, but i made a mistake to type the date. It should be the check-in is December *, **** not December *, ****. The check-out is December *, **** not December *, ****. When, i paid it online, i discover that it was erroneously typed, i immediate mailed the agoda, but i was not able to received a reply. I called the hotel, but they said it's the agoda who will coordinate them. Please change the date. This is my booking id* *********. But, if it's not possible, i would like to cancel my reservation & request to refund my payment. Pls. help me to solve this problem. Thank you very much and more power.
GetHuman-marilout did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-marilout fixed the problem
We are waiting for GetHuman-marilout to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-marilout fixes it.
This email address isn't valid

Agoda

Customer service issue
Reported by GetHuman-marilout
Nov 30th, 2018 - 6 mons ago
I have an issue with Agoda too
Not resolved
Seen by 6 customers so far
Similar issue to 15381 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-marilout started working on this issue
Nov 30th, 2018 8:42am