GetHuman1658881's customer service issue with Agoda from November 2018

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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman1658881's own words
HELLO SIR* MADAM*YESTERDAY I WAS LOOKING * ROOMS FOR**TH DEC TO **TH DEC IN BANGKOK HOTEL BAIYOKE SKY HOTEL . YOUR SITE IS SHOWING FREE CANCELLATION , FREE BREAKFAST, PAY LATER,OR PAY AT HOTEL.*BUT WHEN I GET CONFIRMED MY BOOKING IT COMES LIKE* *Important information*The property provides shuttle service to nearby areas. Kindly contact the property for more details.*Cancellation and Change Policy*This booking is Non-Refundable and cannot be amended or modified. Failure to arrive at your hotel or property will be treated as a No-Show and no refund will be given (Property policy). *MY BOOKING ID IS **********NOW I WANT TO CANCEL MY BOOKING .*HOW CAN U HELP ME.*THANX*PARVEEN
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Customer service issue
Reported by GetHuman1658881
Nov 30th, 2018 - 6 mons ago
I have an issue with Agoda too
Not resolved
Seen by 11 customers so far
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GetHuman1658881 started working on this issue
Nov 30th, 2018 7:09am