I booked a stay in Heritage Imperial Hotel with booking number ********* for a stay on...

GetHuman-shamani's customer service issue with Agoda from November 2018

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The issue in GetHuman-shamani's own words
I booked a stay in Heritage Imperial Hotel with booking number ********* for a stay on ***** - *******.** I contacted the hotel for information they mention its not in their system while Agoda is sending me sms informing they cant deduct my Bank Card.**Pls help me to confirm if my booking is successfull * is it a need for me to pay at Agoda or Hotel. Kindly contact me @ ********** ASAP as i need the confirmation before going there.
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Customer service issue
Reported by GetHuman-shamani
Nov 30th, 2018 - 6 mons ago
I have an issue with Agoda too
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Seen by 4 customers so far
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GetHuman-shamani started working on this issue
Nov 30th, 2018 5:19am