I booked * rooms at diamond suites & residences in cebu. Last aug ** under donnah auza...

GetHuman1658067's customer service issue with Agoda from November 2018

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The issue in GetHuman1658067's own words
I booked * rooms at diamond suites & residences in cebu. Last aug ** under donnah auza and doreen lugo. My credit card was charged for both rooms but i only have donnah auza confirmed i dont see doreen lugo on my agoda booking. Booking is for dec**-**. My credit card was charged aug ** both transaction from agoda. What happened to the other room i paid why i am not confirmed. I have been calling customer service but never got connected i have been emailing this issue but still wasnt resolve. Please please help.**Donna
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Agoda

Customer service issue
Reported by GetHuman1658067
Nov 30th, 2018 - 6 mons ago
I have an issue with Agoda too
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Seen by 3 customers so far
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Timeline
GetHuman1658067 started working on this issue
Nov 30th, 2018 2:41am