Dear Sir * Madam, **I do hope this is the right channel for us to bring out our issues...
GetHuman-leelian's customer service issue with Agoda from November 2018
Help with my Agoda issue
First: share to improve GetHuman-leelian's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-leelian's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman-leelian a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-leelian may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-leelian's own words
Dear Sir * Madam, **I do hope this is the right channel for us to bring out our issues facing. **We have already make * room booking thru Agoda on *th October **** and received confirmation number ********* & *********.**However, the mentioned hotel Apple* Guesthouse did not reserved the room for us and we being request to look for another hotel upon check-in time. **We found this is ridiculous and we lost our trust towards hotel booked thru Agoda. It is not secure at all.
GetHuman-leelian did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-leelian fixed the problem
We are waiting for GetHuman-leelian to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.