dear sir I have made a booking in the Leela Mumbai through your website agoda and here...

GetHuman-pankaj_l's customer service issue with Agoda from November 2018

4 views
 | 
15143 similar
 | 
0 following
Help with my Agoda issue
First: share to improve GetHuman-pankaj_l's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-pankaj_l's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman-pankaj_l a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-pankaj_l may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-pankaj_l's own words
dear sir I have made a booking in the Leela Mumbai through your website agoda and here Confirmation for Booking ID * ********* Check-in November **, **** **So in the above context I would like to mention that I have missed my flight I am not able to reach Mumbai tomorrow as mentioned in the check in date for ** so is possible to refund the above booking as we have already paid Via credit card for amount ******- to your account **I just want to request if the above mentioned booking could be cancelled or you can give the privilege to shift our dates and we are trying to call on your helpline numbers but we are not able to reach any of them.*and there was one more issue that when we called in to The Leela for the same they informed that you have done reservation of two rooms, but we have done the booking only one room for which we have already paid the amount to you and got the receipt of the same by email**Henceforth I request you to resolve both our issues on priority basis and inform us urgently how to proceed further.**My cell phone number ***************Your cooperation is highly appreciated**Regards*Pankaj lulla
GetHuman-pankaj_l did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-pankaj_l fixed the problem
We are waiting for GetHuman-pankaj_l to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-pankaj_l fixes it.
This email address isn't valid

Agoda

Customer service issue
Reported by GetHuman-pankaj_l
Nov 28th, 2018 - 9 mons ago
I have an issue with Agoda too
Not resolved
Seen by 4 customers so far
Similar issue to 15143 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-pankaj_l started working on this issue
Nov 28th, 2018 2:04pm