dear sir I have made a booking in the Leela Mumbai through your website agoda and here...

GetHuman-pankaj_l's customer service issue with Agoda from November 2018

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The issue in GetHuman-pankaj_l's own words
dear sir I have made a booking in the Leela Mumbai through your website agoda and here Confirmation for Booking ID * ********* Check-in November **, **** **So in the above context I would like to mention that I have missed my flight I am not able to reach Mumbai tomorrow as mentioned in the check in date for ** so is possible to refund the above booking as we have already paid Via credit card for amount ******- to your account **I just want to request if the above mentioned booking could be cancelled or you can give the privilege to shift our dates and we are trying to call on your helpline numbers but we are not able to reach any of them.*and there was one more issue that when we called in to The Leela for the same they informed that you have done reservation of two rooms, but we have done the booking only one room for which we have already paid the amount to you and got the receipt of the same by email**Henceforth I request you to resolve both our issues on priority basis and inform us urgently how to proceed further.**My cell phone number ***************Your cooperation is highly appreciated**Regards*Pankaj lulla
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Customer service issue
Reported by GetHuman-pankaj_l
Nov 28th, 2018 - 9 mons ago
I have an issue with Agoda too
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GetHuman-pankaj_l started working on this issue
Nov 28th, 2018 2:04pm