Dear Sir,**I noticed that I have a problem with the use of a credit card in connection...

GetHuman-ferrypao's customer service issue with Agoda from November 2018

15077 similar
0 following
Help with my Agoda issue
First: share to improve GetHuman-ferrypao's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ferrypao's next move: call Agoda.
The best way to get your problem resolved is to tap the button below to start calling Agoda. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-ferrypao may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-ferrypao's own words
Dear Sir,**I noticed that I have a problem with the use of a credit card in connection with the hotel reservations through Agoda in the Hotel Grand Puri Suites Jakarta on November **-** ****. Indeed I ordered it, but there is a problem with the internet so the booking didn't get finished. I asked to the hotel, they said that the reservation was not completed and no notification to them of Agoda and also there is no notice to me of Agoda, in the end I got no service.**I was very surprised to see that my credit card has been charged. I need Agoda to give a refund for that. I look forward to hearing from you.**Regards,** *Silvester Ferry Paoki
GetHuman-ferrypao did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-ferrypao fixed the problem
We are waiting for GetHuman-ferrypao to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ferrypao fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-ferrypao
Nov 28th, 2018 - 9 mons ago
I have an issue with Agoda too
Not resolved
Seen by 2 customers so far
Similar issue to 15077 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-ferrypao started working on this issue
Nov 28th, 2018 5:09am