We paid for a * to ** room for our stay in explorers hotel Paris as it had * bathrooms...
GetHuman1610109's customer service issue with Agoda from November 2018
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The issue in GetHuman1610109's own words
We paid for a * to ** room for our stay in explorers hotel Paris as it had * bathrooms when we checked in gave us only a * room with * bathroom they said that is all you requested for us , this was inappropriate as there were * adults and * child who has a port fitted to chest and just finished chemotherapy so * bathroom was unacceptable for us , I spent at least ** minutes for * days on hold trying to sort this . I have already emailed asking for an urgent answer which I did not receive . I will take this to consumer advice if you do not follow this up *Thanks Lisa Cockburn *L*****@***.com
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