Dear Customer Care Agoda,**Greetings!!**I am an old customer of yours. Member ID...

GetHuman-partha_c's customer service issue with Agoda from November 2018

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The issue in GetHuman-partha_c's own words
Dear Customer Care Agoda,**Greetings!!**I am an old customer of yours. Member ID : ********. I am an Indian National but presently based at Abu Dhabi.**Recently I have booked Pearl Tree Hotels and Resorts, Purulia Dec **nd to Dec **th, ****.**After reaching Kolkata, I will take a morning train to Purulia.**Though I am a confident and trusted customer of Agoda, a recent study reveals that the rate I have booked thru Agoda in Pearl Tree Hotels and Resorts does not include breakfast while other sites like Booking.com, the price is inclusive of Breakfast and the rates offered by them is almost at par with you.**I request you to speak to the concerned property member and include breakfast within the same rate as where ever I stayed in the world in a * star category -- breakfast is always provide on-house. It is a matter of convenience and happy staying. I am happy to be your customer as always.**It is small request as being a regular customer.**Please confirm accordingly.**Partha Chandra***************
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Agoda

Customer service issue
Reported by GetHuman-partha_c
Nov 27th, 2018 - 9 mons ago
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GetHuman-partha_c started working on this issue
Nov 27th, 2018 12:29pm