I booked a hotel grand president hotel Bangkok via agoda through credit card paid Rs...

GetHuman-oops_int's customer service issue with Agoda from November 2018

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The issue in GetHuman-oops_int's own words
I booked a hotel grand president hotel Bangkok via agoda through credit card paid Rs.****.**.I got mail of booking confirmation with note that payment has not been collected by agoda.Payment for this booking must be collected by the property. Reservation was made under Booking.com booking ID **********. But I got message from bank that I spent above money at grand president booking. What should I do? I need clearly mentioned e-receipt of booking confirmation totally paid.please reply ASAP
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Agoda

Customer service issue
Reported by GetHuman-oops_int
Nov 27th, 2018 - 9 mons ago
I have an issue with Agoda too
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Seen by 4 customers so far
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Timeline
GetHuman-oops_int started working on this issue
Nov 27th, 2018 9:18am
GetHuman-oops_int shared this issue with others over email
Nov 27th, 2018 9:49am