Hi Sir*Maam,*Good day, *I would like to cancel and refund my booking in Agoda with a bo...

GetHuman1556023's customer service issue with Agoda from November 2018

14935 similar
0 following
Help with my Agoda issue
First: share to improve GetHuman1556023's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1556023's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman1556023 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1556023 may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman1556023's own words
Hi Sir*Maam,*Good day, *I would like to cancel and refund my booking in Agoda with a booking ID of *********, under the name of Katherine Syndey Si, for the reason that my family is mourning on the death of my father, whom is supposedly part of this wonderful vacation. I would like to know what documents should I pass for you to grant my request as my family and I could not attend this trip anymore. Hoping to refund the full amount paid in this booking. Thank you for your deep understanding. Wishing for a favorable response. **Sincerely Yours,*Katherine Syndey Si
GetHuman1556023 did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman1556023 fixed the problem
We are waiting for GetHuman1556023 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1556023 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1556023
Nov 27th, 2018 - 9 mons ago
I have an issue with Agoda too
Not resolved
Seen by 2 customers so far
Similar issue to 14935 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1556023 started working on this issue
Nov 27th, 2018 8:33am