Hi Sir*Maam,*Good day, *I would like to cancel and refund my booking in Agoda with a bo...

GetHuman1556023's customer service issue with Agoda from November 2018

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The issue in GetHuman1556023's own words
Hi Sir*Maam,*Good day, *I would like to cancel and refund my booking in Agoda with a booking ID of *********, under the name of Katherine Syndey Si, for the reason that my family is mourning on the death of my father, whom is supposedly part of this wonderful vacation. I would like to know what documents should I pass for you to grant my request as my family and I could not attend this trip anymore. Hoping to refund the full amount paid in this booking. Thank you for your deep understanding. Wishing for a favorable response. **Sincerely Yours,*Katherine Syndey Si
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Agoda

Customer service issue
Reported by GetHuman1556023
Nov 27th, 2018 - 9 mons ago
I have an issue with Agoda too
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Seen by 2 customers so far
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Timeline
GetHuman1556023 started working on this issue
Nov 27th, 2018 8:33am