I have paid with America Express the amount of £***.** on the ******for a * night stay...

GetHuman-bevrichm's customer service issue with Agoda from November 2018

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The issue in GetHuman-bevrichm's own words
I have paid with America Express the amount of £***.** on the ******for a * night stay at Gerd and Noi in Thailand ********- ******** for * adults and *child aged * and has just noticed that I have not any booking confirmation sent to me . I have emailed them all day and really not getting anywhere I’ve also phoned them but they want a booking reference number which I have not got.*Please could you advise, what I do next
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Customer service issue
Reported by GetHuman-bevrichm
Nov 26th, 2018 - 10 mons ago
I have an issue with Agoda too
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
GetHuman-bevrichm started working on this issue
Nov 26th, 2018 5:05pm
GetHuman-bevrichm indicated the issue is not fixed yet.
Nov 26th, 2018 5:07pm