My name is Annelene vanderheyde booking Nr *********- I have tried several times to. In...

GetHuman-avanderh's customer service issue with Agoda from November 2018

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The issue in GetHuman-avanderh's own words
My name is Annelene vanderheyde booking Nr *********- I have tried several times to. Intact ur company while in Malaysia on the airport I realised that I have booked the wrong hotel as I wasn’t aware there is * hotels at different terminals and as I was flying via Malaysia Airlines I had to book the other hotel to my disappointment and horror I couldn’t get hold of your customer service I had travelled many times and used only booking.com I thought I gave you a try what an uttererly disappointment not to not get hold of you but when I did I hanged on for ** min I had to put the phone down as my credit ran out even the airport officials helped there comment — never use that company lady u not the first to complain the hotel couldn’t help as it was through ur website I had to stay * hrs on the airport thanks for poor service I made sure ur review will go on social media
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Agoda

Customer service issue
Reported by GetHuman-avanderh
Nov 26th, 2018 - 10 mons ago
I have an issue with Agoda too
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Seen by 3 customers so far
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GetHuman-avanderh started working on this issue
Nov 26th, 2018 1:44am