I’ve recently filled out Agoda's price promise form as I did found the cost of the same...

GetHuman1623959's customer service issue with Agoda from November 2018

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The issue in GetHuman1623959's own words
I’ve recently filled out Agoda's price promise form as I did found the cost of the same hotel and booking at a cheaper rate soon after booking it at a competitor website hotel.com**I was informed I would hear back within * working days but I still haven’t received any response as yet. The only email I received from Agoda was today to say the issue had been resolved!?**I’m feeling quite frustrated with this at the moment and would like the situation resolved as soon as possible.
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Agoda

Customer service issue
Reported by GetHuman1623959
Nov 25th, 2018 - 10 mons ago
I have an issue with Agoda too
Not resolved
Seen by 2 customers so far
Similar issue to 14719 others
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Timeline
GetHuman1623959 started working on this issue
Nov 25th, 2018 11:07pm