I called again today and waited more ** minutes... still no staff pick up my call... wasting my time and call charge... this is not *days not ** hours call service... if currently closed, should have voice message to let us know... I won’t call again...

GetHuman1621069's customer service issue with Agoda from November 2018

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The issue in GetHuman1621069's own words
Payments ... I have two hotel bookings and would like to pay early before payment deadline, but I called many times and waited ** min and an hour more to your Agoda UK phone number...no staff pick up the phone... so upset your cutomer services...
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Agoda

Two hotel bookings
Customer service issue
Reported by GetHuman1621069
Nov 25th, 2018 - 10 mons ago
I have an issue with Agoda too
Fixed
Seen by 24 customers so far
Similar issue to 14683 others
0 customers following this
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman1621069 started working on this issue
Nov 25th, 2018 11:05am
GetHuman1621069 indicated the issue is not fixed yet.
Nov 28th, 2018 11:38am
GetHuman1621069 indicated the issue is not fixed yet.
Nov 28th, 2018 12:26pm
GetHuman1621069 indicated the issue is not fixed yet.
Nov 28th, 2018 12:40pm
GetHuman1621069 indicated the issue is not fixed yet.
Nov 28th, 2018 10:04pm
GetHuman1621069 indicated the issue is not fixed yet.
Nov 28th, 2018 10:04pm