HELLO*YESTERDAY I MADE A BOOKING WITH YOU I MADE A MISTAKE ON THE DATE ID NUMBER...

GetHuman1615603's customer service issue with Agoda from November 2018

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The issue in GetHuman1615603's own words
HELLO*YESTERDAY I MADE A BOOKING WITH YOU I MADE A MISTAKE ON THE DATE ID NUMBER ******** AS YOU CAN SEE I HAVE MADE **** EUROS OF BOOKINGS THAT I AM GOING IN FEBRUARY NOT NOVEMBER I WANTED TO BOOK THAT HOTEL ON THE ** OF FEB. I TRIED TO CANCEL DIRECTLY AND THEY WONT REFUND I HOPE YOU CAN REFUND ME AS I AM A VERY LOYAL CUSTOMER OF YOURS.*I AM FURIOUS BECAUCE I TRIED TO CALL YO DIRECTLY SEVERAL TIMES I WAS ON HOLD FOR * HOURS AND NOBODY ANSWERED!!!!!!*theresa
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Agoda

Customer service issue
Reported by GetHuman1615603
Nov 24th, 2018 - 10 mons ago
I have an issue with Agoda too
Fixed
Seen by 2 customers so far
Similar issue to 14578 others
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman1615603 started working on this issue
Nov 24th, 2018 9:46am
GetHuman1615603 indicated the issue is not fixed yet.
Nov 24th, 2018 9:57am