We have booked a room in havlock island reaort. The bookin id is ********* . We have pa...

GetHuman-srees's customer service issue with Agoda from November 2018

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The issue in GetHuman-srees's own words
We have booked a room in havlock island reaort. The bookin id is ********* . We have paid INR **,***.**. We could cancel the booking till **th with zero cancellation charge as it was mentioned in the mail which you have send me.. We have cancelled the bookin on **th night as our leave got cancelled in the last minute due to some emergency situation since we are in army. And in the cancellation mail it was mentioned that the cancellation amount was *. But you have taken the entire money and till date i havent got the money back. And i have been trying all your customer care number. But I am not able to contact anyone. Even the hotel number is also not reachable. Kindly do the needful. Please contact us . *Regards*Sharath Nair*Phone : ********** * ********** * **********
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Customer service issue
Reported by GetHuman-srees
Nov 24th, 2018 - 3 mons ago
I have an issue with Agoda too
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Seen by 4 customers so far
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GetHuman-srees started working on this issue
Nov 24th, 2018 5:01am