I have paid for my booking and money has been deducted from my account. The verificatio...

GetHuman-faezahgh's customer service issue with Agoda from November 2018

14531 similar
0 following
Help with my Agoda issue
First: share to improve GetHuman-faezahgh's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-faezahgh's next move: talk to Agoda again when they open.
Agoda's call center is closed now. We will send GetHuman-faezahgh a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-faezahgh may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-faezahgh's own words
I have paid for my booking and money has been deducted from my account. The verification of my payment also has been emailed to me by molpay. However agoda states the payment couldnt be tracked. Hence, my booking has been cancelled. Agoda has emailed me giving me few solution, however there were no feedback given after I have selected one of the solution stated. Please do solve this matter as soon as possible. If possible do reinstate my booking. That would help a lot. Tq
GetHuman-faezahgh did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-faezahgh fixed the problem
We are waiting for GetHuman-faezahgh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-faezahgh fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-faezahgh
Nov 24th, 2018 - 10 mons ago
I have an issue with Agoda too
Not resolved
Seen by 6 customers so far
Similar issue to 14531 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-faezahgh started working on this issue
Nov 24th, 2018 12:08am