I made a booking through this **** app called Agoda for * days ( Nov **-Nov **, ****) i...

GetHuman-ajeebdee's customer service issue with Agoda from November 2018

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The issue in GetHuman-ajeebdee's own words
I made a booking through this **** app called Agoda for * days ( Nov **-Nov **, ****) in Nagpur.. My booking id is *********. I had made all my payment to agoda.. Now when I reached to that hotel, I came to know that that hotel had broken all its tie up with agoda and no booking has been made by them. I was lost as I was new to that city and alone. I tried to contact agoda customer care but no body picked up my call. I tried continually to contact them for like *-* hrs but no response. Then I tried to cancel my booking through that site but to my surprise for cancellation also you have to call customer care. So I wasted my another * hours contacting agoda customer care but all in vain. I didn't get a room in that hotel because "fraud agoda" didn't made my booking and didn't even cancelled my booking. *I WANT MY REFUND *Statutory Warning - Agoda is a fraud and cheat booking site.. I want my refund or soon I will file a case against them.
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Agoda

Customer service issue
Reported by GetHuman-ajeebdee
Nov 23rd, 2018 - 10 mons ago
I have an issue with Agoda too
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GetHuman-ajeebdee started working on this issue
Nov 23rd, 2018 2:14pm