I am cancelling my hotel booking dated November **-**, **** to Starwood Hotel Baguio Ci...

GetHuman-shihabud's customer service issue with Agoda from November 2018

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The issue in GetHuman-shihabud's own words
I am cancelling my hotel booking dated November **-**, **** to Starwood Hotel Baguio City because my visa going to visit certain places in the Philippines like Baguio City was not approved by the Philippine Consulate due to lack of documents presented . Maybe if i could provide all documents and be approved by the Consulate i will be very happy to visit Baguio City and stay in your hotel. I am hoping for your understanding and hope to refund my full payment the soonest possible time. Thank you.
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Agoda

Customer service issue
Reported by GetHuman-shihabud
Nov 18th, 2018 - 3 mons ago
I have an issue with Agoda too
Fixed
Seen by 2 customers so far
Similar issue to 13788 others
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-shihabud started working on this issue
Nov 18th, 2018 3:23pm
GetHuman-shihabud indicated the issue is not fixed yet.
Nov 18th, 2018 3:26pm