We booked at red coco inn de boracay at agoda. Apparently the hotel that we booked will...

GetHuman1549527's customer service issue with Agoda from November 2018

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The issue in GetHuman1549527's own words
We booked at red coco inn de boracay at agoda. Apparently the hotel that we booked will be not operational on the dates that we reserved. we want full refund because it is not our fault that the hotel is not operational yet agoda allowed us to book on the said hotel. Upon checking with red coco inn de boracay, accd to them agoda will refund the payment in full. The booking acct number:**********.**We already paid the credit card. We want the full refund to be deposited on our bank account asap to book other operational hotels
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Customer service issue
Reported by GetHuman1549527
Nov 13th, 2018 - 10 mons ago
I have an issue with Agoda too
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Seen by 3 customers so far
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GetHuman1549527 started working on this issue
Nov 13th, 2018 4:53am