Hi! I booked at Huma Island Resort Palawan, Philippines for Dec. **-**, **** with Booki...
GetHuman1543574's customer service issue with Agoda from November 2018
11 views | 12932 similar | 0 following
Help with my Agoda issue
First: share to improve GetHuman1543574's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1543574's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman1543574 a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman1543574's own words
Hi! I booked at Huma Island Resort Palawan, Philippines for Dec. **-**, **** with Booking ID * *********. We would like to get a full refund. We already talked to the hotel's head of reservation regarding our concern and they said that we can get a full refund from Agoda. The reasons are:***. They don't have any active contact * on their websIte, making them hard to reach. **. We are inquiring regarding our booking but we got no response. It's been almost * weeks since we paid for this and we haven't got any reply.**. Customer service is poor. **. We read*heard a lot of bad reviews about the resort and it seems like they didn't do anything to adress those issues. **. Half of the resort is also under renovation meaning on going construction, which we were not informed. We don't think it will be relaxing at all.* *We have a lot more reasons but will end it here. Just contact me regarding the refund. Please do ASAP!
GetHuman1543574 did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman1543574 fixed the problem
We are waiting for GetHuman1543574 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Agoda customer problems.