Ref my Booking ID: *********.*My above booking has been cancelled inside the cancellati...

GetHuman-nairram's customer service issue with Agoda from November 2018

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The issue in GetHuman-nairram's own words
Ref my Booking ID: *********.*My above booking has been cancelled inside the cancellation policy time stated.**One month passed. Sent *** of emails. I feel ashamed myself for such a long follow up for getting my small amount. Booking.com or Hotel.com, never charged me on my debit card ever, and I paid all the hotel amount directly to the hotel at the time of check-in. This was the practice with agoda also for my past few years. I don't know, why and how agoda debited my bank account well in advance before my check-in date.
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Agoda

Customer service issue
Reported by GetHuman-nairram
Nov 12th, 2018 - 4 mons ago
I have an issue with Agoda too
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Seen by 2 customers so far
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-nairram started working on this issue
Nov 12th, 2018 6:45am