Sorry already sent email. See if below is better:**Subject: Notes to Le Castle River Ho...

GetHuman-stanlyf's customer service issue with Agoda from November 2018

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The issue in GetHuman-stanlyf's own words
Sorry already sent email. See if below is better:**Subject: Notes to Le Castle River Hotel Hotel Agoda Booking ID ***********Hi*We have a booking with this hotel through Agoda. I could only find their telephone. I read about*miscommunica**ons in reviews. I only know English so verbal communica**ons may fail. I need a wri**en*acknowledgement from this hotel.*I think I forgot to include notes. I am traveling with a family so I need to know ahead if they can*accommodate. Here are my notes:*We are family of * adults and * child. We need a family friendly room* e.g. clean, air*con, hot*water, quiet, one big bed (plus * single instead of * singles), good wifi and non*smoking. For*quiet room, please keep us away from clubs, pubs, restaurants and street level. Not essen**al*but a good view will be appreciated.*We hope to have a room ready when we arrive* es**mate between *.** & *pm on **th Dec***.*Please reply to acknowledge and advise if you can accommodate us.*Stanly Fernandez*Please forward to hotel and ask them to acknowledge and advise if they can accommodate us. We*booked a triple room. We prefer * large bed and * single.*Can you help us to follow up with this hotel?*Best regards.*Stanly Fernandez
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Customer service issue
Reported by GetHuman-stanlyf
Nov 12th, 2018 - 4 mons ago
I have an issue with Agoda too
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GetHuman-stanlyf started working on this issue
Nov 12th, 2018 3:39am