Your credit cards decline every time a guest books with you.

GetHuman-superho's customer service issue with Agoda from November 2018

3 views
 | 
12882 similar
 | 
0 following
Help with my Agoda issue
First: share to improve GetHuman-superho's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-superho's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman-superho a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-superho may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-superho's own words
Every time a guest books through Agoda (Priceline) the credit card declines because you do not add our local lodging tax of *%. Guests have to stand at our desk until we can get someone to fix the card so that it will authorize. This is very poor treatment of your customers! Please update your information for Super * Motel in Wheatland, WY.
Update your information for this hotel so that your credit card does not decline every time a guest checks in. The local sales tax is *% and there is a *% lodging tax
I have an issue with Agoda too
How GetHuman-superho fixed the problem
We are waiting for GetHuman-superho to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Agoda email you?
This email address isn't valid
Follow this issue
See how GetHuman-superho fixes it.
This email address isn't valid

Agoda

Hotel reservations at Super * Motel in Wheatland, WY.
Customer service issue
Reported by GetHuman-superho
Nov 12th, 2018 - 4 mons ago
I have an issue with Agoda too
Not resolved
Seen by 3 customers so far
Similar issue to 12882 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-superho started working on this issue
Nov 12th, 2018 4:28am