Mail id: *****@***.com*Booking Id: **********Card last digit : *****Mobile number...

GetHuman1535396's customer service issue with Agoda from November 2018

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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman1535396's own words
Mail id: *****@***.com*Booking Id: **********Card last digit : *****Mobile number : *********** I’ve booked two rooms in Kudle Beach resort on dec **to dec**.*I cancelled the booking on nov * through Agoda App . So they shouldn’t have taken money . But again agoda asks me to cancel on nov ** with HALF refund . How many times to cancel?*I don’t whether this apps fail or something els. I’m requesting for my full refund *Please atleast hear us out . We’ve been trying to reach you for past ** hours .*My whole family has been using agoda for a long time . But now this is so disappointing. Please call me or email me back.*This is a huge amount of money to go wasted .*Please fix this asap.

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Customer service issue
Reported by GetHuman1535396
Nov 11th, 2018 - 4 years ago
Not resolved
Seen by 51 customers so far
Similar issue to 12763 others
0 customers following this


GetHuman1535396 started working on this issue
Nov 11th, 2018 4:15am