I am an avid traveler and have used Agoda to book hotels, pick ups and experiences so m...

GetHuman-vidohann's customer service issue with Agoda from November 2018

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The issue in GetHuman-vidohann's own words
I am an avid traveler and have used Agoda to book hotels, pick ups and experiences so many times but this will probably be the last time. You guys have cancelled my reservation for the hotel I want to stay at * times! You cancel it, I thought how weird they’ve never done that. I see it for the same price and book it again think it was a mistake. Then I tried to book at a sister property! Now I have $*** pending. Why do you keep cancelling my reservations while still offering the hotel I want to stay at or around the same price?!?!? I’m livid!!! If you don’t fix the best reservation for me and get us in that hotel that I’ve booked * times with you guys, I will never use Agoda again and tell everyone about this terrible experience and tell them not to use you guys.

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Customer service issue
Reported by GetHuman-vidohann
Nov 9th, 2018 - 4 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 12596 others
0 customers following this


GetHuman-vidohann started working on this issue
Nov 9th, 2018 3:47pm

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