Hi there i need help regarding this booking ID number *********, i cancelled the bookin...

GetHuman1527937's customer service issue with Agoda from November 2018

6 views | 12516 similar | 0 following
Help with my Agoda issue
First: share to improve GetHuman1527937's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1527937's next move: call Agoda.
The best way to get your problem resolved is to tap the button below to start calling Agoda. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1527937 may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman1527937's own words
Hi there i need help regarding this booking ID number *********, i cancelled the booking thought that still no charges apply however the fee of $***.** has been deducted to my card. My daughter is having fever and not feeling well that's why we thought of just moving it to another date. Stated there that with in * days the cancellation has no charges. Why there is a deduction on my card. I think that's really unfair to my side. In that case can i just resume the booking? Im trying to contact your customer service but it is so difficult to do so. We even contact the white Rock beach resort but they insist of contacting you. Please contact me immediately at ************* or you can call my wife Grace there at SG ***********. Email @ *****@***.com*G*****@***.com**Sincerely,*Michael

GetHuman1527937 did not yet indicate what Agoda should do to make this right.

How GetHuman1527937 fixed the problem

We are waiting for GetHuman1527937 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1527937 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1527937
Nov 9th, 2018 - 4 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 12516 others
0 customers following this


GetHuman1527937 started working on this issue
Nov 9th, 2018 4:13am

Moving? Compare and Schedule Free.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies