The reservation made through agoda was not what we expected. As written on’s...

GetHuman-arwahin's customer service issue with Agoda from November 2018

12155 similar
0 following
Help with my Agoda issue
First: share to improve GetHuman-arwahin's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-arwahin's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman-arwahin a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-arwahin may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-arwahin's own words
The reservation made through agoda was not what we expected. As written on’s website, we were expecting * King beds, as oppose to * queen beds. Also your rate was significantly hire than two rates checked that day. We tried to call customer service on our check in day, Saturday ****, waited ** minutes to be hung up on. I have attached two significantly cheaper rates found on the day we checked in. The last attachment shows how shows * king beds to be included in our reservation, which was a lie. Thank you for your help.
GetHuman-arwahin did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-arwahin fixed the problem
We are waiting for GetHuman-arwahin to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-arwahin fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-arwahin
Nov 5th, 2018 - 7 mons ago
I have an issue with Agoda too
Not resolved
Seen by 9 customers so far
Similar issue to 12155 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-arwahin started working on this issue
Nov 5th, 2018 7:18pm