The reservation made through agoda was not what we expected. As written on Agoda.com’s...

GetHuman-arwahin's customer service issue with Agoda from November 2018

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The issue in GetHuman-arwahin's own words
The reservation made through agoda was not what we expected. As written on Agoda.com’s website, we were expecting * King beds, as oppose to * queen beds. Also your rate was significantly hire than two rates checked that day. We tried to call customer service on our check in day, Saturday ****, waited ** minutes to be hung up on. I have attached two significantly cheaper rates found on the day we checked in. The last attachment shows how agoda.com shows * king beds to be included in our reservation, which was a lie. Thank you for your help.
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Agoda

Customer service issue
Reported by GetHuman-arwahin
Nov 5th, 2018 - 7 mons ago
I have an issue with Agoda too
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Seen by 9 customers so far
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GetHuman-arwahin started working on this issue
Nov 5th, 2018 7:18pm