Hi my booking to Agoda was supposed to be, Check in: ** Apr **** and Check out: ** Apr...
GetHuman1490546's customer service issue with Agoda from November 2018
34 views | 11950 similar | 0 following
Help with my Agoda issue
First: share to improve GetHuman1490546's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1490546's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman1490546 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1490546 may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman1490546's own words
Hi my booking to Agoda was supposed to be, Check in: ** Apr **** and Check out: ** Apr **** and my confirmation no.*********. It was my fault that I need to change the date of my booking to ** Apr **** to ** Apr **** same date and hour of booking. When i manage my booking to change date, so even if I charge a little bit it's fine with me. But when my booking was amended with same booking no.********* the details is that my Original Booking Amt: Php. *,***.** was not erased and I was charged with Amt: Php. *,***.** with a total deduction to my Credit Card Amounted to: Php.*,***.**. I was surprised that even if I manage my date of booking still charging me that original booking Amt? I was disgusted and decided to cancel my booking. But still no refund or whatsoever and you charged me with that Php.*,***.**? I am demanding you to charge me back my Php.*,***.** or settle my previous booking dated ** Apr. **** - ** Apr. ****. And charge me back my Php. *,***.**. Because I amended my schedule on same day and hour and yet you charged me? I will file my case to court and even to media if this money will not be back to me... I am hoping for your kind consideration regarding this matter.**Ernesto Pantaleon
GetHuman1490546 did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman1490546 fixed the problem
We are waiting for GetHuman1490546 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Agoda customer problems.