Dear Sir,**I am Kamal Saad made the Booking no. ********* in Nov. **, **** for one bed...

GetHuman1486759's customer service issue with Agoda from November 2018

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The issue in GetHuman1486759's own words
Dear Sir,**I am Kamal Saad made the Booking no. ********* in Nov. **, **** for one bed room kingsize bed in Beirut Grand hotel in whcih hcopy of the paid bill attached,**I Have arrived this night late to subject hotel and unfortuantly I regret to inform you that the hotel so vary than what I have seen at your website not to mention :***- TV Not working***- Internet No (signal always disconnected ) ( and if it come so weakkkkkkkkkk & directly disconnect ), ***- Dirty, Broken Capboard ***- My Booking for bed king size but i haven't found but only two single bed for some water leckage !!!!!!!!!!!**Therefore I regret to inform you that this matter is breach for our contract and therefore I need to cancel this booking and to refund to me my Booking money with no Penny deduction, Expecting your kind & immediate action ( I have talked to one reception girl called Nataly and she said I should write to your for cancellation. ******Note:**Kindly to call eme via Lebnan Local no. **** **** **** Hayder ( my friend )****Warm regards **Kamal Saad **Dubai Mob: **** ** *** **** * Baghdad Mob. **** *** *** **** * Sudan Mob. **** *** *** ****
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Agoda

Customer service issue
Reported by GetHuman1486759
Nov 4th, 2018 - a mon ago
I have an issue with Agoda too
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Timeline
GetHuman1486759 started working on this issue
Nov 4th 8:36am