Dear Sir or Madam:**I received an email message regarding fraud prevention at Agoda. I...

GetHuman-nahamara's customer service issue with Agoda from November 2018

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The issue in GetHuman-nahamara's own words
Dear Sir or Madam:**I received an email message regarding fraud prevention at Agoda. I then clicked on the URL link indicated by the email message. The link instructed me to type my mailing address, as well as to upload a government issued photo ID and the front of my credit card. However, when I clicked the “Submit” button in the link, I received no message indicating that I had submitted the documents successfully. **Please accept, therefore, these emailed documents instead.**For your reference, my mailing address (and the billing address for the credit card in the photo below) is:**Shu En Mansion (****),*Aza Yogi **, Naha City *Okinawa Prefecture,****-*****Japan**Please reply to me as soon as possible because my booking is for tomorrow’s night. You can also reach me by phone at **-**-****-******Thank you in advance for your prompt attention to this matter.**Best wishes,**Chris Bradley
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Customer service issue
Reported by GetHuman-nahamara
Nov 2nd, 2018 - a mon ago
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Nov 2nd 11:20pm