Dear Agoda*Person incharge**I have a hotel booking with a romantic planning for a holid...

GetHuman-jowee's customer service issue with Agoda from November 2018

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Dear Agoda*Person incharge**I have a hotel booking with a romantic planning for a holiday at KL. Unfortunately I notice the date is wrong after my booking, I intended to change the date but I accidentally press on cancel and I didn’t notice of the cancellation rules. I though I can have refund a rebook again. **I am so sorry for this mistake, I Appreciate if you can help to waive the fee and do a refund. Or please advise if any process I can recover the above.**Thank you and hope you can help for this time**My booking detail are as follow:*Hotel name: City Comfort Hotel Bukit Bintang*Date of original booking: ** nov - ** nov *****Booking number: ***********Thank you**Regards*Jowee K
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Customer service issue
Reported by GetHuman-jowee
Nov 2nd, 2018 - a mon ago
I have an issue with Agoda too
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Nov 2nd 5:01am