Hi,*I made a booking yesterday (booking ID: *********) but i would like to change to th...
GetHuman-mabelsee's customer service issue with Agoda from November 2018
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The issue in GetHuman-mabelsee's own words
Hi,*I made a booking yesterday (booking ID: *********) but i would like to change to this offer of SGD*** with breakfast for * which I saw this morning on Agoda.com instead.*I've connected the hotel directly and spoke to the reservation officer Ms. Chotiros Jaikratok and she said she would honour the new booking without any penalty charge to the existing booking. Could you kindly make the amendment for me?
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