I booked * room for * nights for * adults. As I remember I booked one room once. But re...

GetHuman-alamzahi's customer service issue with Agoda from October 2018

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The issue in GetHuman-alamzahi's own words
I booked * room for * nights for * adults. As I remember I booked one room once. But return confirmation sent to me shows two confirmation ID and it shows you charged from my credit Card twice. I checked inn ** October afternoon with this ID ********* and there is another booking ID ********* which I didn't do and noticed even because I don't require second room either. Hotel manager just brought to my knowledge that I have two booking in same name. May be there was a mistake while I was booking. Could you please do anything for the repeatation and save me from double charge. Am agoda's member for long time and member ID is ********. Please do something, it would be greatly appreciated if you can sale the repeat booking and save me from extra charge.**Zahirul Alam

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Agoda

Customer service issue
Reported by GetHuman-alamzahi
Oct 31st, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 11576 others
0 customers following this

Timeline

GetHuman-alamzahi started working on this issue
Oct 31st, 2018 7:21am

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