To whom it may concern**My name is Josann LHeureux and I am writing on behalf of Daniel...
GetHuman-jlheureu's customer service issue with Agoda from October 2018
6 views | 10958 similar | 0 following
Help with my Agoda issue
First: share to improve GetHuman-jlheureu's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jlheureu's next move: talk to Agoda again when they open.
Agoda's call center is closed now. We will send GetHuman-jlheureu a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-jlheureu may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-jlheureu's own words
To whom it may concern**My name is Josann LHeureux and I am writing on behalf of Danielle Beland with whom I will be travelling to NZ in Feb. On Saturday Oct **, she made a mistake and booked * rooms instead of * for Feb ** **** at the Peppers Bluewater Resort in LAke Tekapo, NZ. The total amount charged to her Master card is ***.** CAN$ under reservation number *********.**She cancelled the * rooms and rebooked one room under reservation ********* for ***CAN$.*By mistake again, she cancelled the one room second reservation. She then realized that the ***$ had not been credited and will not be refunded!**We are facing a ****$ charge and have no room anymore!*We would like to reactivate the ********* reservation - one room for Feb **, * beds, for ***CAN$ and get credited for the ********* reservation. **We spoke to a reservation agent at the hotel who said that no charge had been sent to Agoda yet but that we need to work this out with you.* We have been trying to talk to someone from Agoda but all phone numbers cricle recordings. **I am really sorry! Can you fix this please. Thank you*I am anxiously waiting for your answer.
GetHuman-jlheureu did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-jlheureu fixed the problem
We are waiting for GetHuman-jlheureu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Agoda customer problems.
Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.
Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies