*.GOOD DAY**. I HAVE BOOKED AT THE ABOVE RESORT IN PHUKET FROM ********** TO...

GetHuman-omeshbik's customer service issue with Agoda from October 2018

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The issue in GetHuman-omeshbik's own words
*.GOOD DAY**. I HAVE BOOKED AT THE ABOVE RESORT IN PHUKET FROM ********** TO ********** AND HAVE JUST LEARNT THAT THE HOTEL DOES NOT HAVE ANY LIFTS.**.I AM ** YEARS OF AGE AND I HAVE A SEVERE HIP PROBLEM AND CANNOT WALK UP FLIGHTS OF STAIRS AND LIVING AT THE ABOVE HOTEL WILL BE A PROBLEM.**. MY WIFE SUFFERS FROM OSTEOPOROSIS WHICH IS A DISORDER OF THE BONES AND IT WILL BE IMPOSSIBLE FOR HER TO WALK UP AND DOWN FLIGHTS OF STAIRS.**.I HAVE SAVED FOR THIS HOLIDAY FOR A LONG PERIOD OF TIME AND WAS LOOKING FORWARD TO IT.**. I HAVE CONTACTED THE HOTEL AND WAS ASKED TO CONTACT AGODA FOR ASSISTANCE.**.CAN I PLEASE BE ACCOMMODATED AT THE GRACELANDS HOTEL AND SPAR FOR THE SAME PERIOD AND I WILL PAY THE COST DIFFERENCE.**.YOUR EARLY RESPONSE WILL BE HIGHLY APPRECIATED.**.I THANK YOU IN ADVANCE**..KIND REGARDS.

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Agoda

Customer service issue
Reported by GetHuman-omeshbik
Oct 23rd, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 10849 others
0 customers following this

Timeline

GetHuman-omeshbik started working on this issue
Oct 23rd, 2018 3:30pm

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