Hello Agoda,**This email I have forwarded from MOLPAY, MOLPay system found this transac...

GetHuman-hairieni's customer service issue with Agoda from October 2018

9 views | 10802 similar | 0 following
Help with my Agoda issue
First: share to improve GetHuman-hairieni's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-hairieni's next move: talk to Agoda again when they open.
Agoda's call center is closed now. We will send GetHuman-hairieni a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-hairieni may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-hairieni's own words
Hello Agoda,**This email I have forwarded from MOLPAY, MOLPay system found this transaction (TxnID: ********,PSP Number : ****************) is Captured (Success) at our end. **I not yet received the booking confirmation that I have the book on Agoda Website, I have book for November *, **** - November **, **** at Aramis Hotel Bugis Singapore. Please help on this matters. **Below are the transaction details:*********************************TxnID : ******** *Name : Mohd Hairie NIzam B Abdul Rahman *Email : *****@***.com *Order ID : ****************:****** *PSP Number : *****************Transaction Date : ****-**-** **:**:** *Amount : MYR***.** *Status : Captured (Success) ********************************** *Thank you *Best Regards

GetHuman-hairieni did not yet indicate what Agoda should do to make this right.

How GetHuman-hairieni fixed the problem

We are waiting for GetHuman-hairieni to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-hairieni fixes it.
This email address isn't valid

Agoda

Customer service issue
Reported by GetHuman-hairieni
Oct 23rd, 2018 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 10802 others
0 customers following this

Timeline

GetHuman-hairieni started working on this issue
Oct 23rd, 2018 7:52am

Moving? Compare and Schedule Free.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians