Hello Agoda,**This email I have forwarded from MOLPAY, MOLPay system found this transac...

GetHuman-hairieni's customer service issue with Agoda from October 2018

36 views | 10802 similar | 0 following
Help with my Agoda issue
First: share to improve GetHuman-hairieni's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-hairieni's next move: talk to Agoda again when they open.
Agoda's call center is closed now. We will send GetHuman-hairieni a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-hairieni may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-hairieni's own words
Hello Agoda,**This email I have forwarded from MOLPAY, MOLPay system found this transaction (TxnID: ********,PSP Number : ****************) is Captured (Success) at our end. **I not yet received the booking confirmation that I have the book on Agoda Website, I have book for November *, **** - November **, **** at Aramis Hotel Bugis Singapore. Please help on this matters. **Below are the transaction details:*********************************TxnID : ******** *Name : Mohd Hairie NIzam B Abdul Rahman *Email : *****@***.com *Order ID : ****************:****** *PSP Number : *****************Transaction Date : ****-**-** **:**:** *Amount : MYR***.** *Status : Captured (Success) ********************************** *Thank you *Best Regards

GetHuman-hairieni did not yet indicate what Agoda should do to make this right.

How GetHuman-hairieni fixed the problem

We are waiting for GetHuman-hairieni to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-hairieni fixes it.
This email address isn't valid

Agoda

Customer service issue
Reported by GetHuman-hairieni
Oct 23rd, 2018 - 3 years ago
Not resolved
Seen by 36 customers so far
Similar issue to 10802 others
0 customers following this

Timeline

GetHuman-hairieni started working on this issue
Oct 23rd, 2018 7:52am